Centiflow Privacy Policy
Effective Date: 15th April 2025
At Centiflow, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.
1. Information we collect
We may collect and process the following types of information:
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Personal details: Full name, ID number, date of birth, contact information.
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Employment information: Employer name, job title, salary, work ID, payroll number.
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Financial information: Salary details, bank account or mobile wallet information, credit history (if applicable).
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Usage data: How you interact with our platform (website, mobile app).
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Device data: IP address, browser type, operating system, and access times.
2. How we use your information
We use your data to:
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Process and disburse salary advances.
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Verify your identity and employment status.
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Communicate with you about your account, transactions, and support needs.
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Improve our services and develop new features.
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Comply with legal, regulatory, and contractual obligations.
3. Information sharing
We do not sell or rent your personal information. We may share data with:
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Your employer, for employment verification and payroll integration.
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Mobile money and banking partners for disbursement and repayment.
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Service providers who help us operate our platform (e.g., IT, data storage, customer support).
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Government agencies or regulators, if required by law or court order.
4. Data security
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. These include encryption, access controls, and secure servers.
5. Your rights
Under the Kenya Data Protection Act, you have the right to:
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Access and request a copy of your personal data.
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Correct or update your personal information.
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Withdraw consent for data processing (where applicable).
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Request deletion of your data (subject to legal or contractual limitations).
To exercise your rights, email us at info@centiflow.co.ke
6. Data retention
We retain your data only as long as necessary for the purposes stated in this policy or as required by law.
7. Changes to this policy
We may update this policy from time to time. We will notify you of significant changes via our website, email, or app notifications.
8. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact:
Centiflow
Email: info@centiflow.co.ke
Phone: +254717 055 674